Seervision DoP Setup

Here's how to configure a DoP to control the PTU of your choice

This page will talk about getting the DoP to nicely “talk to” (i.e. control) the pan-tilt unit (PTU) you have (be that a PTZ or a robotic head). There’s a few more steps left, but before we dive in, let’s make sure we’re on the same page. At this stage, you should have:

  • Powered on your PTU and connected it to your LAN. If that's not the case, check out the Quickstart section on the left and get set up.
    • Powered on the DoP and connected it to the same LAN
    • The SDI or NDI® feed of your PTU feeding into the DoP (for help on how to do that, see the SDI/NDI® page here
      • A laptop/PC with a Chrome browser that’s on the same LAN as the PTU and the DoP
      • Nice to have: in the case of a robotic head, have your lens control set up - that’s not a hard requirement to verify everything works, but good to have. More detail about this can be found on the Robotic Head Quickstart page.

      If this is the case, great, let’s dive in!

      This page is one of the hardest to write adequate documentation for, as there are many variables that come together in your setup. We've tried hard to make it as exhaustive as possible, but this is version 1.1 after all. If we've missed something, don't hesitate to reach out, we're pretty responsive!

      1. Accessing the Seervision interface

      So first questions first, how can you access the Seervision Suite? The Suite is served as a web app on the IP of the server, so you will need a client machine with Google's Chrome browser installed to access it.

      The HDMI ports of the DoP do not give access to the interface. They only serve a terminal login and nothing else. To access the Seervision Suite, simply access the IP via your browser.

      To bring up the interface, you’ll need to find out the IP of the DoP. There’s two ways to do this:

      • The fastest way is if there is a DHCP server present on the network. If that’s the case, check out the DHCP server’s page, and find out what the IP is of the DoP. If you type this IP into the address bar, the interface should come up.
      • Alternatively, if your LAN does not have a DHCP server, all DoPs come pre-configured with their own static IP which they always listen on (regardless of whether there is a DHCP server present or not). This static IP is in the form of 10.10.12.XXX, where the XXX is 100 + the DoPs number. So in the case of DoP 1, the IP that you would access is (100 + 1) --> You can find your DoP's number by checking the sticker on its back.
        Note that you will have to configure your laptop/PC to be able to access the 10.10.12.XXX network, see below.

      If you’re having trouble finding the right IP for the DoPs, but they are connected to the internet, just shoot us an email. Any DoP that is online reports back to us, so we can quickly check what the IPs are that the DoP was assigned to (DHCP as well as 10.10.12-based).

      Accessing the 10.10.12-based interface of the DoP

      If you're on a network that doesn't have a DHCP server, or for some reason the DoP does not seem to respond to that particular IP, there is always the backup 10.10.12-based IP that the DoP statically assigns to itself and is always available. To access this IP, you will have to configure your device to "talk" on this 10.10.12 subnet.

      On macOS, go to System Preferences > Network, and use the little + to add a new virtual Network Interface. Make sure to select the correct interface that you are using, add it, and set the Configure IPv4 dropdown to Manually. As an IP address, add, set the Subnet Mask to You can leave the Router option empty as there shouldn't be one.

      Microsoft Windows
      Windows does not currently seem to conveniently allow the creation of virtual interfaces (please let us know if we're wrong there!) so you will have to modify the settings of your current network connection.

      • Navigate to Network & Internet and find the network connection you want to use for accessing the DoP.
      • Click the network connection and under IP Settings, hit Edit.
      • In the dropdown, select Manual and enable the IPv4 slider
      • Set the IP address to
      • Set the Subnet prefix length to 24
      • Set the Gateway to
      • You can leave the DNS empty

      Hit Save, you should now be able to access the DoP's 10.10.12-based IP in your Chrome browser.

      2. Configuring the DoP

      Now that you can access the Seervision Suite, it is time to configure it to communicate with the PTU of your choice. At this stage, you should already have completed the PTU setup (see our other Quickstart guides).

      Go to the Operations Server (for example at and in the PTU Configuration, click the three vertical dots to create a new configuration.

      1. Give the configuration a name that you can easily recognise, such as Main Room Cam 1 for example
      2. For PTU, select the driver that is applicable to your PTU
      3. Under IP, fill in the IP of the PTU that you wish to control
      4. For the Camera menu, make sure to select the relevant lens configuration. If you don't see yours listed, don't worry, it can be added when necessary through lens calibration later on (see below). Just select Calibration for now.
      5. Save your configuration, then hit the green Launch or Relaunch button

      After a few minutes, the system should be up and running, and if you scroll down in the Operations Server, the PTU Status should show Connected. If that’s the case, congratulations, you’re close to done! Go check out the Seervision Manual to see what you can do with your newly setup DoP.

      If not, no problem, this setup has a lot of moving parts! Just shoot us an email and we’ll help you get set up. 

      3. Calibrating the lens (Robotic Heads)

      This is only relevant if you are using a robotic head, all PTZ setups come with a pre-calibrated lens.

      At this point, you should be able to access the UI, control the head, and control the lens' zoom and focus. If that's the case, great! Now it's time to calibrate the lens to get better tracking performance.

      An in-depth walkthrough of the calibration can be found in our online manual. The basic steps are as follows:

      1. Point the camera at a feature-rich environment
      2. In the Preferences pane, navigate to Lenses, select the Calibration camera, and the corresponding Calibration Lens
      3. Once selected, in the same panel, click the Add New button in the top right. Add in the name of your currently mounted camera, and the name of the current lens that you have mounted
      4. Click Start Calibration and wait for the process to complete
      5. Once the process has completed, open up the Lenses tab again and select your newly calibrated camera/lens pair!



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